Concierges in Frankfurt am Main

Are you looking for concierge staff?

We offer you qualified concierge personnel for your property or luxury estate.

The first impression doesn’t begin with words, but with the presence of a professional concierge.
Our concierge staff stand for top-level service quality, discretion, and attentiveness – ensuring that your guests, customers, and employees feel welcome and well cared for from the very first moment.

Safety Line Security & Service GmbH provides you with qualified concierge personnel who go far beyond traditional reception duties.
Whether reception service, parcel system (mailroom), elevator service, visitor coordination, or discreet support with individual requests – our staff are technically skilled, communicatively trained, and always present with a smile.

A Safety Line concierge is both a point of contact and a reliable companion in the daily operations of your property, estate, or company.
With an eye for detail and a high level of professionalism, we create an atmosphere of trust, comfort, and security.

Our Concierge Services at a Glance

• Elevator Service and Technical Support
  Operation and monitoring of elevators as well as assistance with minor technical issues.

• Coordination of Parcel and Delivery Services (Mailroom)
  Receipt, management, and secure handover of deliveries to residents or employees.

• Reservation and Booking Service
  Support in organizing appointments, rooms, or external services.

• Information and Inquiry Desk
  Personal points of contact for questions, guidance, and orientation within the building.

• Organization of Maintenance and Service Appointments
  Coordination of external service providers on behalf of residents or property management.

• Guest and Visitor Assistance
  Welcoming, escorting, and individual support – always discreet and service-oriented.

• Monitoring of Common Areas
  Presence in lobbies, lounges, or other publicly accessible areas to maintain order and security.

• Support with Special Requests
  Assistance with individual needs such as taxi or chauffeur bookings, restaurant recommendations, or typical concierge services.

Why Safety Line Is the Right Choice

• Experience in managing high-end properties and estates
• Personalized service with style, discretion, and an eye for detail
• Flexible working hours tailored to the needs of your residents or guests
• Selected, multilingual concierge staff with service and technical expertise
• Rapid deployment through optimized digital recruitment processes
• Directly employed staff – no subcontractors, except for specialized additional services

Safety Line Security & Service GmbH was founded in 2001 and is now in its second generation. We combine tradition and experience with innovation and progress to provide you with services of the highest professionalism.

This makes us your reliable security company and service provider (personnel services).
We offer our services in Frankfurt, the Rhine-Main area, the Rhine-Neckar region, and from Aschaffenburg to Koblenz.