Efficiency and Quality through the Use of Digital Solutions
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To provide you with perfect security and service solutions, we use digital tools. These enable us to make our work transparent, traceable, efficient, and above all, of high quality for you.
Supporting tools in use are:
- Guard Control System: Efficient tour planning and monitoring of your security personnel
- Ticket Management System: Professional handling of disruptions and service requests
- Visitor Management System: Secure and controlled access for your visitors
Guard Patrol System
We use the Online Guard Patrol System from COREDINATE. It offers us a comprehensive digital solution for documenting control, patrol, and locking rounds. This system is specifically developed for the security industry and provides numerous features designed to maximize efficiency and user-friendliness in daily use.
- Recording control points: Our staff record the exact location, precise time, and any incidents on patrols via control points (NFC tags and Bluetooth beacons).
- Documentation of incidents: Irregularities such as damages, loss reports, and other incidents are securely logged and verifiable. This data is often important for damage assessment by insurance companies.
- Automation and integration: The system offers advanced features in automation, communication, and integration, which can be flexibly tailored to your specific needs.
- Evaluations: If desired, we provide a customized dashboard where you can transparently track our services and intervene directly in the processes.
What advantages do you gain when we deliver our service with an online guard patrol system?
At Safety Line Security & Service GmbH, your safety and satisfaction are our top priorities. By using a guard patrol system, we offer you:
- Transparency and traceability: Digital recording and documentation of all operations allow you to keep an overview at all times.
- Efficiency and quality: The Online Guard Patrol System enables fast and precise handling of all requested tasks, thereby improving the quality of our services.
- Flexibility and adaptability: Our system is flexible and can be individually adapted to your specific requirements.
- Safety and reliability: State-of-the-art technologies (software solutions) ensure the safety and reliability of our services.
Ticket Management System (TMS)
Our Ticket Management System (TMS) is an indispensable tool for companies looking to optimize their workflows and increase the efficiency of their processes. By structuring workflows, responsibilities, and tasks, our system enables clear assignment of duties and accountability. This results in better transparency and faster processing times for requests and issues. Your inquiries are also handled optimally thanks to the Ticket Management System.
Benefits of our Ticket Management System
- Tracking: Traceability is a key feature of this effective ticket management system. Every ticket created in the system can be tracked in real time. This transparency builds trust in the service and allows teams to proactively respond to potential bottlenecks or delays.
- Automatability: An efficient design of our ticket management system is critical to its success. Automated processes, such as ticket prioritization or assignment to responsible employees, further enhance efficiency and minimize manual interventions.
- Reporting: Upon request, we provide a customized dashboard where you can transparently monitor our services and directly influence processes.
Benefits for your company
By using our Ticket Management System, we offer you:
- Transparency and traceability: Digital recording and documentation of all operations give you full oversight at all times.
- Efficiency and quality: The Ticket Management System enables fast and precise handling of all requested tasks, improving the quality of our services.
- Flexibility and adaptability: Our system is flexible and can be individually tailored to your specific requirements.
- Safety and reliability: State-of-the-art technologies (software solutions) ensure the safety and reliability of our services.
Visitor Management System (VMS)
Efficient and audit-proof management of visitors
We use the visitor management system Smartentry to help the companies we serve efficiently manage the reception and handling of visitors. By digitally capturing visitor data, the check-in process is significantly accelerated and simplified. Visitors can register themselves independently, minimizing waiting times at the reception.
Another advantage of Smartentry is increased security. The system enables seamless traceability of all visitor movements within the building. This is especially important for companies that must comply with strict security policies. Additionally, the system can capture important information such as emergency contacts or special visitor requirements.
The user-friendliness of our modern visitor management system ensures that both employees and guests can easily handle it. Features like automatic notifications to hosts and the option to pre-register visitors optimize the entire process.
Overall, our visitor management system helps to professionalize the reception area, enhance security, and reduce administrative effort — a valuable investment for any company.
